ABACUS TECHNOLOGIES PTE LTD HOW TO

What we have gathered is that travel agents prefer to use their mobile to service their clients particularly after offi ce hours, whereas during work time, they would prefer to do so via their workstations. For the first half of this year, the take-up rate was actually 50 per cent. That is a very good indication of a high sales rate. How’s the take-up rate like for Abacus’ mobile solutions, so far?Ī: For mobile, the take-up rate will be 12 per cent, year on year. Q: I understand that the mobile platforms for corporate travel solutions like TripIt Plan has been useful, since it’s developed on HTML5 platform. Year on year, our licenses has grown by seven per cent and that’s because this is the next generation point-ofsale system that helps automate the work processes for our customers for improved productivity. This is a new platform launched earlier this year. As of today, I just approved 2,000 licenses for this solution. Q: What’s the top, highly used Abacus solution in Singapore?Ī: That will be the Abacus WorkSpace. We also orchestrate the whole workfl ow based on the clients’ needs and put in the required solutions accordingly. We support and provide integrated solutions for the customers. There are so many areas that we touch upon and there are so many travel agencies that we deal with. Of course we also have the customer service tools and we have them online too. At Abacus, we have the pre-trip and post-trip report, and with Abacus Travellntelligence, travel agents are able to track where customers are and evacuation operations could start immediately. For example, as in the case of the recent airline crash, whoever gave the first response or information to the travel agents will have that edge. We have the productivity tools, online tools, business management like the back offi ce system and the travel intelligence system. What does Abacus do to assist travel agents in selling or promoting more of the travel inventory?Ī: Like you’ve mentioned, we have tools in all areas. Yet, when we mention GDS for example, the first thing that the mind relates to is that of fl ight bookings or ticketing, perhaps from the whole history and derivation of the system itself.

Q: From automated tools to assist travel bookings, to back-end system for agents and then there’s the mobile solutions, the range of Abacus offerings are varied but focused. Therefore we have to teach our people that business trends and translate them into solutions and products that can help the travel agencies grow their business. The economics of costs, doing business is a challenge because you do not know which generation of consumers will be the niche of the growing pie. You have to see what the travel agencies need in the long haul.

ABACUS TECHNOLOGIES PTE LTD HOW TO

Our solutions that go out in the market have to be best of the class, adopting the latest technology so our people have to know what’s the latest and how to adopt it and transform the technology into a workable solution for our customers. Firstly, the people skills area: building relationships, networking and working with partners. Therefore, I constantly nurture my people in three areas. We support our clients in terms of IT, services and even management consultancy work. Uniworld Boutique River Cruise CollectionĪ: Human talent development is important to Abacus.January - March 2023 How is 2023 shaping up for Asia’s travel industry?.

April - June 2023 Prominent leaders of Asia’s travel agent associations share insights on the most sought-after travel destinations and offer.

July - September 2023 Bold, innovative, and inspiring: these leading cruise lines embrace new opportunities to meet surging demand in Asia’s cruise.

October - December 2023 Meet the winners of Travel Weekly Asia Readers’ Choice Awards 2023, celebrating the achievements of the best and finest in.

Out comes the Fabergé egg at Seven Seas Grandeur’s christening Regent Seven Seas Cruises unveils the first Fabergé egg at sea with the launch of its newest ship Grandeur.

Want repeat cruisers? Get them on an expedition cruise Interest in expedition cruising grows as a survey indicates strong potential for repeat cruisers.

A football icon becomes the icon for Royal Caribbean’s Icon Football legend Lionel Messi will play the role of godfather to Royal Caribbean's newest and largest ship, the Icon of the.

Norwegian Cruise Line unveils 2025/26 global sailings The diverse 2025/26 voyages span Asia, Africa, the Caribbean, South America, and beyond.

Responsible Tourism Can hotels really put up a food fight? Across Asia, a new crop of sustainability conscious hotels are now tackling the mounting problem of food waste.

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